Contact information

CONTACT US

Have a question about your order, our 30-Day Guarantee, or how the Neurosoothe Cap works? We're here to help.

EMAIL US
neurosoothe@mail.com

We typically respond within 1–2 business days. For the fastest help with an order, please include your order number and the email address used at checkout.

WHAT WE CAN HELP WITH
- Order status and tracking
- Shipping questions
- Returns, refunds, and our 30-Day Guarantee
- Product questions (fit, use, care instructions)
- General inquiries

BUSINESS HOURS
Monday–Friday, 9:00 AM – 5:00 PM EST
(Email support only — we do not currently offer phone support.)

Before reaching out about a return, please check our Refund Policy — most questions are answered there, and starting a return requires an RMA number from our support team first.